Privacy Policy

Overview

SFVLAB ("we", "us") respects your privacy. This policy describes how we collect, use, and safeguard information when you visit our site or place an order for research compounds.

Information We Collect

We collect information you provide directly — including name, email, shipping address, and order details — as well as basic technical data such as IP address, browser type, and analytics events used to improve site performance.

How We Use Information

Information is used to process and fulfill research orders, respond to inquiries, communicate order status, prevent fraud, and comply with applicable legal obligations.

Payment Processing

Payments are processed by Stripe. We do not store full payment card details on our servers.

Sharing

We do not sell personal information. We share data only with service providers necessary to fulfill orders (e.g. payment, shipping, analytics) under appropriate confidentiality terms.

Advertising Measurement

We use the Google tag (Google Ads) to measure how our ads perform. When it runs, Google may set cookies and receive information such as pages visited, ad clicks, your device and browser details, and, after a completed purchase, the order number and order total. This is used for conversion measurement and ad optimization. We do not send your name, email, address, or payment details to Google. The Google tag is not loaded for visitors from the EU/EEA, UK, or Switzerland, or when your region cannot be determined. You can opt out of personalized ads at adssettings.google.com, or block cookies in your browser.

Your Rights

You may request access, correction, or deletion of your personal information by contacting support@sfvlab.com.

Contact

Questions about this policy can be sent to support@sfvlab.com.